We collect information to enable us to provide a safe, personalized, and optimized experience to our users. It helps us improve and update the offerings for the users. We only collect information that we consider necessary to achieve this purpose. You can browse the website anonymously without revealing your identity or any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website. On the usage of our website whether by logging in or simply surfing, we may collect behavioral information. We use this information to analyze users' demographics, interests, and behavior to better understand, protect and serve our users at aggregate levels. This information may include the URL from which the user was directed (whether this URL is on our website or not), the URL which the user leaves for (whether this URL is on our website or not), computer browser information, and the IP address. We use “cookies” for data collection. The information collected is used to analyze the effectiveness of the website features, webpage flow, and experience. Cookies also allow users to enter the password less frequently during a session. You may choose to disable the cookies and still use the website. This may limit certain useful features on the site. We do not control third-party cookies or similar elements on some pages of the website. We may collect different types of information on website usage. We collect information on buying behavior on purchases being made on the website. We also collect additional information, such as a billing address, a credit/debit card number, a credit/debit card expiration date, and/ or other payment instrument details and tracking information from cheques or money orders on transactions. We also collect information from discussions and message boards or feedback. We may retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. We may also collect information from personal correspondence such as letters and emails sent to us. We collect personally identifiable information (email address, name, phone number, credit card/debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
When you create an Account, you will provide information that could be Personal Information, such as your username, password, and email address. You acknowledge that this information may be personal to you, and by creating an account on the website and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our offerings, but only rarely when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes. Usage of certain features on the website may require registration and sharing of information such as email address, name, phone number, credit card/debit card / other payment instrument details, etc. If you choose to buy products / services from the website, we collect information about your buying behavior. If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number, a credit/debit card expiration date, and/ or other payment instrument details and tracking information from cheques or money orders. If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
Use of demographic and profile data
We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, education, or income). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and displaying the content according to your preferences.
Sharing of personal information
Links to Other Sites
Our website links to other websites that may collect personally identifiable information about you. Bikanervala is not responsible for the privacy practices or the content of those linked websites. Access or Control your Information: You have been provided with tools to manage your information. You have the right to access, rectify, update or delete the information that you provide to us by contacting ______. Steps taken by us to secure your Information: We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security at our website, please email us on the email id mentioned below. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the internet, we cannot guarantee that data, during transmission through the internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. Information kept by us: We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our Website and App or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. We retain information for better services, and we only use the information to analyze about the use of our services, not to specifically analyze personal characteristics about you.
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: Bikanervala A-28, Lawrence Road, Industrial Area, North West Delhi Phone: 9650075931 Email: email@example.com Time: Mon to Fri (9AM to 6PM)
Please contact us with any questions regarding this statement.